FAQ

What are Astra necklaces made of?

Every piece is built on a stainless steel core with a gold or colour-toned plating, so it holds up to daily wear without flaking. It's hypoallergenic and safe for sensitive skin.

Can I wear my necklace in the shower or the pool?

Yes. The stainless steel core makes every Astra piece water-resistant — shower, sweat, and rain won't affect it. We'd still avoid long soaks in chlorine or salt water, as with any jewellery, to keep it looking its best for longer.

Will it tarnish or change colour over time?

With normal daily wear, no. Store it somewhere dry when you're not wearing it and it'll hold its colour well beyond the average piece of costume jewellery.

How do I pick the right colour?

Each Astra piece is built around a feeling as much as a colour — amber for confidence, sapphire for calm, rose for compassion, emerald for renewal, onyx for strength. Pick the one that matches how you want to feel, or the person you're buying for.

What's the chain length?

Our necklaces sit just below the collarbone on most people, with a short extender chain so you can adjust the fit slightly. Exact measurements are listed on each product page.

How long does shipping take?

Orders within the Netherlands typically arrive within 2–4 business days. EU orders usually take 4–7 business days. You'll get a tracking link by email as soon as your order ships.

What's your return policy?

You can return an unworn piece in its original packaging within 30 days of delivery for a full refund. Just reach out and we'll send you the details.

Do you offer gift packaging?

Every Astra piece ships in packaging ready to give as a gift — no extra wrapping required.

I still have a question — how do I reach you?

Send us a message through our contact page and we'll get back to you as soon as we can.